COVID-19 UPDATE - 24th November 2020

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Unfortunately, we continue to follow the same restrictions we have for the last few months, in terms of fallow time following certain appointments & social distancing in order to keep patients and staff safe.

 Due to the small size of the practice this means limited patient numbers per day, and due to these restrictions, all existing routine appointments will be cancelled until the end of December 2020. We will be contacting those patients with appointments booked in to confirm the cancellation.

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Unfortunately we are unable to take on check up appointments at this time as we must priorities those patients who are in pain with emergencies both registered and un-registered, whilst ensuring social distancing, extended cleaning and following of fallow time rules.

We are still only able to offer face-to-face appointments for emergency patients booked via our waiting list.

If you require an emergency appointment please call 01582 882600 where you will be offered a telephone appointment with the dentist on the day and will be added to the triage list.

Once you have been added to the list, we will call you when an appointment becomes available; Please be aware the wait time for an appointment is currently 3-4 weeks. 

 Whilst we are doing our best to ensure that patients are seen as quickly as possible, we are aware that this is taking much longer than patients are normally used to and we appreciate your understanding during this difficult time.

Whilst we do not have a set date for the return of routine treatment at this time, we will endeavour to make our patients aware when we reach such a point.

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As previously mentioned, we are still continuing to offer telephone triage appointments for emergency patients, including Advice, Analgesia information and Antibiotics where necessary.

We thank you for your continuing understanding and patience during this phased reopening and assure patients that we are working as hard as we can to offer services as quickly and safely as possible.

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